
Contact
Have a question about sizing, an order or a return? We're happy to help. Send us a message using the form below, email us, or give us a call during opening hours.
Get in touch
Email: info@oodell.com
Phone: +44 7732 725869
Opening hours:
Mon–Fri: 9:00 AM – 2:00 PM (UK Time)
Sat–Sun: Closed
We reply to all messages within 1–2 business days. Messages sent at the weekend will be answered on the next business day.
Help us help you faster
When you contact us about an order, please include:
- Your order number (you'll find it in your confirmation email)
- The name and email address used for the order
- Photos, if your item arrived damaged, faulty or incorrect
Quick answers
Where's my order? Your tracking link is in your shipping confirmation email. Orders usually arrive within 8–11 business days. See our Shipping Policy.
Not sure about sizing? Check the size guide on each product page, or email us with your usual UK size and we'll help you choose.
Want to return something? You have 30 days from delivery. Email us first and we'll send you the return instructions. See our Return & Refund Policy.
Need to change or cancel your order? Email us as soon as possible. We can make changes before your order is dispatched.
Business information
Oodell is operated by Vereniva LLC
4008 Laramie Street, Cheyenne, WY 82001-2064, United States